5 Email marketing tips to improve customer service
Social Media Tips to improve customer service:
- Connect personally with your customers and prospects
- Use email to show them how to use a product they just bought
- Use email to update customers on the status of their orders
- Remind your customers about special events
- Share industry news
Social Media Tips to improve customer service:
- Encourage feedback
- Respond to feedback
- Deal with negative feedback
- Use social media to communicate changes
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